Privacy Policy

1. Introduction

Lead Marketing Strategies ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information through our website, platform, and services, including our Meta/Facebook app integration.

2. Information We Collect

2.1 Information You Provide Directly

• Account registration information (name, email, company details)
• Authentication credentials and profile information
• Communication records and support inquiries
• Billing and payment information

2.2 Information Collected Automatically

• Platform usage data and analytics
• Device information (browser type, IP address, operating system)
• Cookies and similar tracking technologies
• Content and engagement data from Facebook Pages and Instagram accounts you authorize

2.3 Information from Third Parties

• Data from Meta/Facebook through API integrations when you authorize access
• Social media platform data from accounts you connect to our service

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services and platform
• Process transactions and send related information
• Send service updates, announcements, and support messages
• Respond to inquiries and customer support requests
• Monitor platform security and detect abuse or fraud
• Comply with legal obligations and enforce agreements
• Analyze platform usage and develop new features
• Read and reply to comments on your behalf through the Meta app integration

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information:

• With service providers who assist in operating our platform and services
• With Meta/Facebook as required for app functionality and compliance
• When required by law or to protect our legal rights
• As part of a business transaction (merger, acquisition, etc.)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent for specific data processing activities
• Opt-out of marketing communications
• Request a copy of your data in a portable format
• Restrict certain processing of your information

7. Retention of Data

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time, subject to legal retention requirements.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze platform usage. You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws than your home country. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of the updated Privacy Policy.