Terms of Service

1. Agreement to Terms

By accessing and using the Lead Marketing Strategies platform, website, and services (including our Meta/Facebook app integration), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

2. Description of Service

Lead Marketing Strategies provides an AI-powered platform that helps digital marketing agencies manage their social media presence. Our services include:

• Integration with Facebook Pages and Instagram accounts
• AI-powered comment reading and response management
• Social media analytics and engagement tracking
• Automated content scheduling and management tools
• Team collaboration and workflow management

3. User Accounts and Responsibilities

3.1 Account Creation

To use our services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Authorized Use

You agree to use our services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the services. Prohibited conduct includes:

• Harassment or discrimination against any person
• Publishing obscene or defamatory material
• Violating intellectual property rights
• Attempting to gain unauthorized access to our systems
• Interfering with the proper functioning of the platform
• Violating Meta/Facebook terms and policies

3.3 Account Suspension

We reserve the right to suspend or terminate your account if you violate these terms or engage in prohibited conduct. We will provide notice when possible, except in cases of severe abuse or security threats.

4. Intellectual Property Rights

4.1 Our Content

All content, features, and functionality of the Lead Marketing Strategies platform, including our technology, software, and design, are owned by Lead Marketing Strategies or our licensors. You are granted a limited, non-exclusive, non-transferable license to use our platform for your authorized purposes.

4.2 Your Content

You retain ownership of any content you create or upload to our platform. By using our services, you grant us a license to process, store, and display your content to provide the services. You are responsible for ensuring you have the right to share any content you provide.

5. Meta/Facebook Integration

Our Meta/Facebook app integration allows you to authorize us to access your Facebook Pages and Instagram accounts to read comments and manage responses. You agree to:

• Comply with Meta's Platform Policies and Data Use Restrictions
• Use only your own accounts or accounts you are authorized to manage
• Immediately notify us if unauthorized access occurs
• Allow us to access and process data as necessary to provide the services
• Understand that we act as your authorized agent when accessing your accounts

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LEAD MARKETING STRATEGIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

7. Disclaimer of Warranties

THE PLATFORM AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

8. Indemnification

You agree to indemnify and hold harmless Lead Marketing Strategies and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including attorney's fees) arising from your use of the services, violation of these terms, or infringement of third-party rights.

9. Payment and Billing

9.1 Fees

Fees for our services are as described on our website or in your service agreement. You agree to pay all fees and charges incurred under your account.

9.2 Billing Cycles

Billing occurs on the cycle specified in your subscription plan. Your payment method will be charged automatically unless you cancel your subscription.

9.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing cycle. No refunds are provided for partial periods unless required by applicable law.

10. Termination

Either party may terminate your account and access to our services at any time, with or without cause. Upon termination, your right to use the services ceases immediately. We may retain your data as required by law or for legitimate business purposes.

11. Modifications to Services and Terms

We reserve the right to modify or discontinue our services with or without notice. We may also update these Terms of Service from time to time. Your continued use of the services after changes constitutes acceptance of the updated terms. We will provide notice of material changes via email or on our website.

12. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the United States, and you irrevocably consent to the exclusive jurisdiction of the federal and state courts located in that jurisdiction.

13. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through binding arbitration or mediation. Both parties agree to attempt resolution through good faith negotiation before pursuing legal action.

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Lead Marketing Strategies regarding your use of our services.